Structuring information so that it is meaningful and useful to the user is an art and science. Structuring will mean the combination of ‘form and function’ with an engaging, customizable user interface, the ease of navigation so that the users to hone in on the information they always seek.
Quality has two distinct definitions. One is that ‘quality is conformance to standards’. Second is ‘Quality is meeting customer requirements as per specification’. The second one is gaining more acceptances in the fast paced industry. Data can be considered of qualitative, only when it meets the intended purposes.
Here goes the latest definition of ECM – (Enterprise Content Management) from Association for Information and Image Management or AIIM.
‘Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM covers the management of information within the entire scope of an enterprise whether that information is in the form of a paper document, an electronic file, a database print stream, or even an email.’
The AIIM further defines the FIVE components of ECM, Capture- Manage-Store-Preserve-Deliver. In this article, let us see how this is accomplished in enterprises.