Here goes the latest definition of ECM – (Enterprise Content Management) from Association for Information and Image Management or AIIM.
‘Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM covers the management of information within the entire scope of an enterprise whether that information is in the form of a paper document, an electronic file, a database print stream, or even an email.’
The AIIM further defines the FIVE components of ECM, Capture- Manage-Store-Preserve-Deliver. In this article, let us see how this is accomplished in enterprises.